Effective Date: October 29, 2025
Website: www.uwoundcare.com
Organization: Universal Wound Care (“we,” “our,” or “us”)

Terms of Use

1. Acceptance of Terms

By accessing or using this website, you agree to comply with and be bound by these Terms of Use and our Privacy Policy. If you do not agree with these terms, please do not use this website.

2. Informational Purpose Only

The information provided on this website is for general educational and informational purposes only.
It is not a substitute for professional medical advice, diagnosis, or treatment.

You should not rely on any information on this site to make decisions about your health or medical care.
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment.

Universal Wound Care is not responsible for any misunderstanding, misuse, or misinterpretation of the information contained on this website.
Use of the information provided is at your own risk.

3. No Doctor–Patient Relationship

Use of this website does not create a doctor–patient or provider–patient relationship between you and Universal Wound Care or any of its staff.

Submitting a contact form, email, or message through the website does not establish a formal relationship or guarantee treatment or consultation.

4. User Responsibilities

You agree to use this website for lawful purposes only and not to:

Post or transmit any false, misleading, or harmful information
Submit any confidential, medical, or protected health information (PHI) through this website
Attempt to gain unauthorized access to any part of the website

5. Contact Forms and Communication

This website includes options to contact us or subscribe to newsletters.

When you submit a form, we may collect basic information such as your name, email address, or phone number for communication purposes only.

Please do not include personal medical details in your messages.

Communication through the website is not encrypted and should not be used to share sensitive or urgent medical information.

6. Intellectual Property Rights

All content on this website — including text, images, graphics, and logos — is owned or licensed by Universal Wound Care and protected by copyright law.

You may view or print content for personal, non-commercial use only.

No material may be copied, reproduced, or distributed without prior written consent.

7. Links to Other Websites

This site may include links to third-party websites for additional information.
Universal Wound Care is not responsible for the content, accuracy, or privacy practices of any linked sites.
Visiting external links is at your own discretion and risk.

8. Limitation of Liability

To the fullest extent permitted by law, Universal Wound Care shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or reliance on its information.

9. Privacy and Data Use

By using this website and submitting forms, you consent to our collection and limited use of your personal information as outlined in our Privacy Policy.
We do not sell or share your information with third parties except as required by law.

10. Changes to These Terms

We may update or revise these Terms of Use at any time without prior notice.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These Terms of Use are governed by the laws of the State of Illinois, without regard to conflict of law principles.

12. Contact Us

If you have questions about these Terms or the website, please contact us at:
📧 contact@uwoundcare.com
📍 1515 N. Harlem Ave, Suite 100, Oak Park, IL 60302
📞 (708) 628-2398

Privacy Policy

1. Our Commitment to Privacy

At Universal Wound Care, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect the limited personal information you share through our website.
We are committed to maintaining your trust and safeguarding your data in accordance with applicable privacy and healthcare laws.

2. Information We Collect

We collect only the information necessary to respond to your inquiries and provide general communication. This may include:

Your name
Email address
Phone number
Any non-medical details you choose to provide in a contact form or newsletter signup

We do not request or require medical or protected health information (PHI) through this website.

3. How We Use Your Information

We may use the information you provide to:

Respond to your inquiries or messages
Send updates, newsletters, or educational materials if you subscribe
Improve our website and services
Comply with applicable legal or regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Email Communication and Newsletters

If you choose to subscribe to our newsletter, we will use your email address solely for sending updates or educational content related to wound care.
You may unsubscribe at any time using the link provided in the email.

Email communication through this site is not encrypted, so please avoid sending personal or medical information via email or form submissions.

5. Cookies and Website Analytics

Our website may use basic analytics tools or cookies to understand site traffic and improve user experience.
These tools collect general information such as page visits or browser type and do not identify individual users.
You can adjust your browser settings to refuse cookies if you prefer.

6. Protecting Your Information

We take reasonable administrative and technical steps to protect your personal information from unauthorized access or disclosure.
However, please understand that no online communication or data system can be guaranteed to be completely secure.

7. Links to Other Websites

This website may contain links to third-party sites for additional information.
Universal Wound Care is not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of any site you visit.

8. Children’s Privacy

This website is not intended for or directed toward children under 13 years of age.
We do not knowingly collect personal information from children.

9. Your Rights and Choices

You may request that we update or delete your personal information from our records at any time by contacting us directly.
To unsubscribe from newsletters or emails, simply use the “unsubscribe” link in any message or email us at the address below.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect new laws or changes in our practices.
Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 contact@uwoundcare.com
📍 1515 N. Harlem Ave, Suite 100, Oak Park, IL 60302
📞 (708) 628-2398

Notice of Privacy Practices

This notice explains how we may use and share your health information and how you can access it.We are required by law (HIPAA) to protect your privacy and give you this information.

How We May Use and Share Your Health Information

We may use or share your information for:

Treatment: To provide and coordinate your care with other healthcare professionals.
Payment: To bill for services and obtain insurance authorization or reimbursement.
Healthcare Operations: To manage our practice, improve quality, and train staff.
Legal Requirements: When required by law, such as reporting certain diseases or responding to legal requests.
Public Health and Safety: To help prevent or control disease, or to protect others from serious health threats.

We will obtain your written permission for any other use or disclosure not covered by this notice.

Your Rights

You have the right to:

See or get a copy of your medical record (paper or electronic).
Request corrections if you think information is inaccurate or incomplete.
Ask us to limit how your information is used or shared.
Request confidential communication (for example, by phone instead of mail).
Ask for a list of when your information was shared for reasons other than treatment, payment, or operations.
Get a copy of this notice at any time.

We will respond to your requests in writing and let you know if we can or cannot fulfill them.

Our Responsibilities

We are required by law to protect the privacy of your health information.
We must provide you with this notice and follow the privacy practices described here.
We will notify you promptly if a breach occurs that may compromise your information.
We will not use or share your information for marketing or fundraising without your written consent.

Changes to This Notice

We may update this notice from time to time. Any changes will apply to all health information we maintain and will be posted on our website and in our office.

Questions or Complaints

If you have questions about your privacy rights or believe your privacy has been violated, you may contact:
📧 contact@uwoundcare.com
📍 1515 N. Harlem Ave, Suite 100, Oak Park, IL 60302
📞 (708) 628-2398